Alterra’s Offices and Warehouse now in Riverwest
We have finally made the move and are settling into our new offices on Humboldt Boulevard. As of June 30th Alterra’s customer service offices, sales office, wholesale warehouse, service department and barista training are all under one roof at 2999 N Humboldt Blvd., Milwaukee, WI 53212. This move has been in the works for quite some time and we’d like to thank our new neighbors for welcoming us to Riverwest!
Beginning immediately, all pick-up orders, barista training and wholesale functions will take place at our Humboldt facility. If you have not see the new space yet, come by and check it out! Feel free to email or call us at 414-273-3747 (our phone number has not changed) with any questions or concerns.
We are excited to announce that our French Roast coffee has gone entirely Fair Trade/Organic. Dark-roasted versions of our FTO Timor and Sumatran coffees come together in this smoky, full-bodied blend. Flavors of dark chocolate, gingerbread and black licorice reward those who aren’t afraid of a little roast in their lives!
The Specialty Coffee Association of America’s yearly convention has come and gone and Alterra was thrilled to participate. Our booth on the show floor was buzzing with activity and eager coffee enthusiasts awaiting a taste of Alterra’s finest. We would like to thank all the people that came out to the show and especially all the current accounts that had a chance to stop by.
We are pleased to announce that Alterra Coffee will participate as an exhibitor at the 20th Annual Specialty Coffee Association of America Conference & Exhibition! This year’s conference takes place May 2nd through May 5th at the Minneapolis Convention Center where 8,000 coffee industry professionals from over 40 countries will gather to attend the world’s premier coffee event. Come visit us at our booth (#1610), attend lectures presented by Alterra’s very own Lincoln Fowler, Dave Blanchard, and Richard Specter, and cheer on our team of fighting baristas at the USBC.
Ever had a broken airpot liner and just figured the whole pot is no good? Not so! The average cost of an airpot liner is a bit less than a new replacement so why not repair your airpot? If you are not comfortable with dealing with the glass shards and mess that is involved with repairing your airpot feel free to send it back into us for repair. Please note that depending on the type of damage, some airpots may not be repairable. Broken lids, handles, housings, etc… can render your airpot unusable but can be a great source of spare parts so don’t toss that broken airpot out!
The Alterra Service crew often gets calls from customers who find that their steam valves have stopped working. More often than not, this is the result of an obstruction in the steam wand. Such clogs can be avoided by purging your steam wand before and after every use, allowing the wand to be cleared of milk that can crawl back into it. As the heat of the machine dehydrates this milk, build-up forms and eventually damages the valve.