Training Program

Our barista training program is designed to fully meet the needs of our clients at any and all experience levels. Whether you are opening a new café, continuing your education in the never-ending world of espresso exploration, or looking to really push the envelope and get yourself or your employees involved with barista competitions, our trainers will feed off of your needs. To set up a training session for you and/or your baristas please contact us.
Espresso 101
Espresso 101 will provide a general overview of the barista's role in the world of coffee. We will discuss our methods and techniques of espresso preparation as well as an introduction into the intricacies of milk steaming and drink building. General machine and espresso grinder upkeep is also included, its importance stressed. A hands on experience is an integral component of this class.
Class Outline
Background info:
  • History of coffee
  • Overview of processing methods
  • Espresso blend; components and roast level
  • The role of the barista

A walk-through of the Alterra roasting facility:
  • Green beans
  • The roasting process

Transition into the hands-on experience:
  • The espresso machine: what it is and how it works
  • The espresso grinder: what it is and how it works
  • Work station: other notable tools and arrangement
  • Extracting espresso:
    • Grinding and dosing techniques
    • Leveling techniques
    • Tamping technique
    • Shot times and volumes
    • Adjusting the grind
  • Steaming milk:
    • Steam wand care
    • Theory
    • Repeatable practices
    • Different textures: latte vs. cappuccino
  • Drink building:
    • Sizes and espresso to milk ratio
    • Pouring techniques
  • Machine upkeep and maintenance:
    • Constant cleaning practices
    • Daily cleaning practices